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Mapping	Notes	Date
Is superseded by and equivalent to AUR40512 - Certificate IV in Vehicle Loss Assessing	E	16/Jan/2013

Release	Release date
1 1 (this release)	20/Dec/2011

CodeSort Table listing Training Packges by the Code column	TitleSort Table listing Training Packges by the Title column	Release
AUR05 - Automotive Industry Retail, Service and Repair Training Package	Automotive Industry Retail, Service and Repair Training Package	4.0

CodeSort Table listing Units of Competency by the Code column	TitleSort Table listing Units of Competency by the Title column	Usage RecommendationSort Table listing Units of Competency by the Usage Recommendation column	EssentialSort Table listing Units of Competency by the Essential column Modify filter options of the 'Essential' column in Table listing Units of Competency
BSBWOR401A - Establish effective workplace relationships	Establish effective workplace relationships	Superseded	N/A
AURVNA4005 - Inspect quality of vehicle repair work	Inspect quality of vehicle repair work	Superseded	N/A
AURVNA4006 - Identify and value vehicle salvage	Identify and value vehicle salvage	Superseded	N/A
BSBWRK408A - Undertake negotiations	Undertake negotiations	Deleted	N/A
AURT365130A - Inspect vehicle systems and determine preferred repair action	Inspect vehicle systems and determine preferred repair action	Superseded	N/A
AURVNA4004 - Apply insurance industry knowledge to vehicle loss assessment	Apply insurance industry knowledge to vehicle loss assessment	Superseded	N/A
FNSPIM410A - Collect, assess and use information	Collect, assess and use information	Superseded	N/A
AURC463238B - Manage complex customer issues	Manage complex customer issues	Superseded	N/A
AURVLA4001 - Identify and report vehicle claim fraud indicators	Identify and report vehicle claim fraud indicators	Superseded	N/A
AURC272003A - Apply environmental regulations and best practice in a workplace or business	Apply environmental regulations and best practice in a workplace or business	Superseded	N/A
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Scheme	Code	Classification value
ANZSCO Identifier	599612	Insurance Loss Adjuster
ASCO (occupation type) Identifier	5994-15	Insurance Loss Adjuster
ASCED Qualification/Course Field of Education Identifier	0811	Banking, Finance And Related Fields
Qualification/Course Level of Education Identifier	511	Certificate IV
Taxonomy - Industry Sector	N/A	Automotive Industry,Insurance
Taxonomy - Occupation	N/A	Vehicle Insurance Assessor

Scheme	Code	Classification value	Start date
ANZSCO Identifier	599612	Insurance Loss Adjuster	03/Sep/2012
ASCO (occupation type) Identifier	5994-15	Insurance Loss Adjuster	03/Sep/2012
ASCED Qualification/Course Field of Education Identifier	0811	Banking, Finance And Related Fields	03/Sep/2012
Qualification/Course Level of Education Identifier	511	Certificate IV	20/Dec/2011

Modification History

Not applicable.

Description

This qualification covers the skills and knowledge required to perform a range of high level evaluation and assessment functions in the vehicle loss assessing industry. It is suitable for entry into the vehicle loss assessing industry.

Job roles or employment outcomes

The Certificate IV in Vehicle Loss Assessing is intended to prepare an individual working as a vehicle loss assessor in the vehicle loss assessing industry. The vehicle loss assessing job role may include assessing one or more of the following vehicle types:

light vehicle
commercial vehicle
heavy vehicle
agricultural and plant equipment
recreational vehicle
motorcycle.

Application

This qualification is suitable for an Australian Apprenticeship pathway.

Pathways Information

Pathways from the qualification

Further training pathways from this qualification include AUR50105 Diploma of Automotive Management, or other relevant qualifications in the insurance-related industries .

Additional qualification advice

Training organisations are advised that in addition to the technical knowledge outlined in the relevant units of competency, any appropriate specialised technical knowledge related to the vehicle type chosen by the individual should be included in any training plan.

Licensing/Regulatory Information

Licensing considerations

There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements, depending on the work context. Local regulations should be checked for details.

Entry Requirements

Those undertaking AUR40511 Certificate IV in Vehicle Loss Assessing are required to have completed an automotive Certificate III qualification in one of the following disciplines:

Automotive Vehicle Body or equivalent
Automotive Paint or equivalent
Automotive Mechanical or equivalent
Automotive Electrical or equivalent.

Employability Skills Summary

EMPLOYABILITY SKILLS QUALIFICATION SUMMARY
The following table contains a summary of the employability skills as identified by the automotive body repair industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill	Industry /enterprise requirements for this qualification include :
Communication	communicating with colleagues and customers to gather information about their needs listening to and following complex oral instructions reading, interpreting, writing and presenting reports writing clear and detailed instructions negotiating effectively reading, interpreting and questioning legal, financial and other business documentation
Teamwork	working within own role to support team activities referring queries to colleagues identifying and using the strengths of other team members providing coaching, mentoring and feedback to other team members to develop skills and knowledge related to vehicle loss assessment working with vehicle repairers
Problem solving	finding, analysing and interpreting data determining appropriate strategies to complete tasks in a timely and efficient manner diagnosing customer issues and taking action to resolve them applying a range of problem-solving strategies seeking information from various sources to determine causes of problem using numerical skills to calculate costs and prices of vehicle systems and components
Initiative and enterprise	contributing to the strategic direction of the enterprise identifying learning opportunities to improve work practices evaluating tasks to improve efficiency suggesting improvements to the structure and design of existing systems developing innovative solutions to business challenges identifying business opportunities
Planning and organising	organising loss assessment information organising resources, equipment and timelines planning for contingencies organising work schedules and meetings developing operational procedures for the business identifying performance measures for the business
Self-management	evaluating own performance and identifying areas for improvement managing time to independently complete tasks planning and reviewing own work using judgement and discretion with confidential information
Learning	participating in professional networks and associations to obtain and maintain knowledge and skills actively participating in coaching and mentoring sessions to improve standards of service provision contributing to the learning of team members seeking assistance and expert advice on financial, legal and/or technical aspects of the job seeking out and learning new ideas, skills and techniques
Technology	keeping abreast of latest technology related to panel, paint, mechanical and electrical vehicle repair using business technology to collect, analyse and provide information applying business technology for communication, planning, financial management and operating the business

Packaging Rules

To achieve this qualification, competency must be demonstrated in 17 units of competency, consisting of:

11 core units

plus

6 elective units , of which:

all 6 elective units may be chosen from the elective units listed below
up to 3 elective units may be chosen from a Certificate III qualification or above in this Training Package, another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification.

Core units

Unit code	Unit title
AURVLA4001	Identify and report vehicle claim fraud indicators
AURVNA4001	Provide vehicle loss assessment and identify repair requirements
AURVNA4002	Provide vehicle total loss assessment
AURVNA4003	Review a vehicle repair quotation
AURVNA4004	Apply insurance industry knowledge to vehicle loss assessment
AURVNA4005	Inspect quality of vehicle repair work
AURVNA4006	Identify and value vehicle salvage
AURVNA4007	Apply automotive mechanical and electrical knowledge to vehicle loss assessment
AURVNA4008	Apply automotive body and paint knowledge to vehicle loss assessment
AURVNN4001	Evaluate vehicle bodywork for damage and identify repair requirements
AURVNP4001	Evaluate vehicle paintwork for damage and identify refinish requirements

Elective units

Unit code	Unit title
AURA254180A	Operate information technology systems
AURC272003A	Apply environmental regulations and best practice in a workplace or business
AURC463238B	Manage complex customer issues
AURC472082A	Plan and manage compliance with environmental regulations in a workplace or business
AURT365130A	Inspect vehicle systems and determine preferred repair action
BSBCCO402A	Gather, collate and record information
BSBCMN311B	Maintain workplace safety
BSBMGT403A	Implement continuous improvement
BSBREL402A	Build client relationships and business networks
BSBWOR401A	Establish effective workplace relationships
BSBWOR404B	Develop work priorities
BSBWRK408A	Undertake negotiations
FNSPIM410A	Collect, assess and use information
PSPTRAN501A	Provide specialist vehicle technical advice

Qualification details

AUR40511 - Certificate IV in Vehicle Loss Assessing (Release 1)

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Summary

Training packages that include this qualification

Units of competency

Classifications

Classification history

Content

Modification History

Description

Pathways Information

Licensing/Regulatory Information

Entry Requirements

Employability Skills Summary

Packaging Rules

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